MeitY's CSC To Use Artificial Intelligence For Improvement Of Services In Rural Areas

The CSC e-Governance Services India Ltd (CSC SPV) is now on its way to use artificial intelligence and data analytics to improve services across sectors such as finance, education, healthcare, and others. This special purpose vehicle has announced a strategic alliance with NEC Technologies to develop and deliver new digital services to around 900 million citizens living in rural areas in India. Takayuki Inaba, Managing Director, NEC Technologies India (NECTI), told a leading daily, "With this strategic alliance, our innovative technologies will unlock new opportunities and bring additional value to citizens, CSC operators as well as CSC SPV." CSC e-Governance Services India Limited, is a Special Purpose Vehicle, which been set up by the Ministry of Electronics & IT under the Companies Act, 1956 to oversee implementation of the CSC scheme. CSC SPV provides a centralised collaborative framework for delivery of services to citizens through CSCs, besides ensuring systemic viability and sustainability of the Scheme. Reportedly, over 4,70,000 transactions occur at CSCs across India every day. Their vision is to develop the CSCs as a reliable and ubiquitous IT-enabled network of citizen service points connecting local population with government departments, business establishments, banks, insurance companies and educational institutions, with an impact on primary, secondary and tertiary sectors of the country’s economy. Dr Dinesh Kumar Tyagi, CEO at CSC SPV, said, "The association with NECTI will help in utilising technologies for delivery of various services to citizens, especially those living in rural India. Education, financial inclusion and telemedicine are the areas where innovative technologies can be utilised to improve the quality of life for people living in rural India."