Tejinder Singh
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Tejinder Singh is currently working at Business Intelligence and Analytics Division of HCL Technologies Ltd. His core role is to provide advanced analytical solutions to the business problems. He holds a Ph.D in Economics. Earlier he was working at NCAER, New Delhi as Consultant, New Delhi for over a decade. Worked across several verticals like Banking &Finance, Agriculture, Public Service, Manufacturing & Media. Work profile mainly involved rigorous empirical analysis/ predictive analytics with large data sets using Marketing Mix Modeling ,Two Stage Least Square(2SLS) , Discontinuous Regressions, Decision Trees (using CHAID/CART), Discrete Choice Models (Multinomial/ Probit & Logit), Computable General Equilibrium (CGE) Models, Difference-in Difference technique, Propensity Score Matching, Linear Programming techniques, Principal Component Analysis ,Social/ Cost Benefit Analysis, construction of Social Account Matrix (SAM), Multiplier Analysis & other econometric tools. Worked on corporate databases like Bloomberg, capital line and also time series DGCIS data on trade.He has published several papers in international & national journals and also editorial page articles in prominent national newspapers.

Making efficient management of FTE’s in BPO process happen

BPO being a service industry is always grappling with deploying right quantum of FTEs on the production floor. Efficient management of FTEs on the floor on a daily basis is a formidable challenge to managements in any BPO Process. While…

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