Sunil Aryan, Author at Analytics India Magazine

Sunil Aryan

Sunil Aryan, comes with close to a decade of experience in the field of customer experience strategies, automation and workforce optimisation. Sunil is keenly interested in demystifying the possibilities of RPA and AI.

Augmenting customer Service with AI

31/05/2018

AI and robotics have captured our imagination like never before. Majority of organizations have reported that they are already executing or will execute AI based

Analytics- Redefining Customer Experience for Digital Customers

22/01/2018

We live in a technology-fueled, hyper-connected and hyper-competitive world. As a result, it is becoming increasingly difficult for businesses to acquire new customers and retain

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