Sunil Aryan
Sunil Aryan
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Sunil Aryan, comes with close to a decade of experience in the field of customer experience strategies, automation and workforce optimisation. Sunil is keenly interested in demystifying the possibilities of RPA and AI.

Augmenting customer Service with AI

AI and robotics have captured our imagination like never before. Majority of organizations have reported that they are already executing or will execute AI based projects in their organization this year. The definition of AI is simulation of human ‘intelligence…

Analytics- Redefining Customer Experience for Digital Customers

We live in a technology-fueled, hyper-connected and hyper-competitive world. As a result, it is becoming increasingly difficult for businesses to acquire new customers and retain the existing ones. The time between innovators and challengers is reducing at a much greater…

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