Prashant Pandey
Prashant Pandey
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Prashant Pandey, Practice Head, Customer Analytics at Verint systems comes with over 17 years of experience in IT Services/ IT Enabled Services industry in the areas of Customer Services, Training & Application Consulting, Business Development, Client Relationship Management, and Sales As a versatile customer experience professional, Prashant has expertise in helping organizations to improve processes & customer delight, optimize investments and reduce cost.

Analytics Creating Centers Of Excellence For Indian Banks

The rise of smartphones and the mobile web has helped organizations reach customers and audience segments they never thought were possible. With the rise of digital communications tools and social media, there has been a natural demand for customers to…

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